The Scotiabank® Prepaid Reloadable Visa is a card that lets you spend only the money you load on it and keep track of your spending. Use it anywhere Visa is accepted – at stores here in Canada, internationally and online. It's convenient, easy and FREE to reload. Plus, earn SCENE points towards FREE movies and more when you choose the SCENE Prepaid Reloadable Visa
No, the Scotiabank Prepaid Reloadable Visa card is not a gift card. A gift card is usually purchased with a set amount, is non-reloadable and is typically given as a gift. Once the balance reaches zero, the card can no longer be used. A Prepaid Reloadable Visa card is an alternative payment card that is purchased by the person who will be using the card and can be reloaded with funds as often as the cardholder wants.
No. Scotiabank’s Prepaid Reloadable Visa card is not a credit card. Instead of using credit, you’re using your own money to make purchases. This means that there is no credit check, application or interest charges.
Yes, the expiry date is printed on the front of the card. If there is a positive balance on your Card within 60 days of expiry, a new personalized replacement Card will be sent to you at your last address on our files. The available balance will be automatically transferred to your new Card, which can be used once activated by you at www.scotiabank.com/myprepaidcard or by calling 1-855-477-1164.
When shopping online, depending on the retailer, you will select Visa, or Credit Card. You may be prompted to enter the prepaid card's expiry date, three-digit security code (CVV2 - located on the back of the card), Address Verification (address used to setup the card on file at Scotiabank) and/or Cardholder Name (your name on file with us).
When shopping in a store, you need to let retailers know that you are paying with Visa. You will have to swipe your card and sign a Sales Receipt.
Some terminals may prompt you to enter the last four digits of your prepaid card number.
You need two cards to earn and redeem SCENE points - your Scotiabank SCENE Prepaid Reloadable card, and a black SCENE rewards card that you will receive when you register for the program (if you don’t already hold one). Use your Scotiabank SCENE Prepaid Reloadable card to earn points.
Earn 1 SCENE point for every $5 spent on everyday purchases. Earn 5x the points at Cineplex Entertainment theatres, online at www.cineplex.com and at participating Sport Chek locations.
You will earn one point for every $1 you spend on your SCENE Prepaid Visa card at Cineplex Entertainment Theatres, online at cineplex.com and at participating Sport Chek locations and one point for every $5 you spend everywhere else.
In some cases, retailers might not accept prepaid cards. If they do accept the card, some retailers will immediately process the security deposit for the requested car rental or hotel reservation. These funds will be held and unavailable for use until the hold is lifted. As the cardholder, you must have enough funds loaded on the card to cover the cost of the security deposit.
Yes, however, at restaurants and other service retailers, where tips are generally given, such as hotels, taxis/limousines, health and beauty spas, the retailer may pre-authorize your card so that it covers the bill, plus a 15% estimated tip amount.
If the balance on the Card is less than the pre-authorized amount the Card will be declined. If this occurs, you can make a split payment by advising the retailer how much you want to pay from the prepaid card and then use another form of payment for the difference.
Yes, any credit for returned or exchanged merchandise must come from the retailer and is subject to their return policies. It may take up to 7 to 10 business days before the credit is applied to your card.
No, you must have enough funds loaded on their card to cover the purchase amount. If the balance on the Card is less than the cost of the total purchase, you can make a split payment by advising the retailer how much you want to pay from the prepaid card and then use another form of payment for the difference.
You must contact Scotiabank Prepaid Customer Service at 1-855-477-1164 or visit a Scotiabank Full-Service branch to report your card lost or stolen.
A personalized replacement card will be mailed to you and the existing balance on the card, minus the $10 Replacement Card Fee, will be transferred to your new card.
Sign into Scotia OnLine or Mobile Banking, select "Scotiabank Prepaid VISA Card(s)" from the Account Summary page, select the "Reload" (Scotia OnLine) or ". . ." (Mobile Banking) button to the right of the card balance. Select a "From" account, enter an amount, and select "Continue" to proceed with the reload.
You must contact Scotiabank Prepaid Customer Service at 1-855-477-1164 or visit a Scotiabank Full-Service branch to request a card closure and return of funds. There is a card closure fee of $10. The remaining card balance funds are returned to you. The card closure will occur 30 days from the request to allow for clearing of outstanding transactions. If there is a balance on the card, a cheque will be mailed directly to you. Unloaded funds cannot be transferred to a Scotiabank deposit account.
Yes, there is a one-time $10.00 purchase fee that will be automatically deducted from the first load after card activation. There is also a $10.00 annual fee which is deducted from the card balance on an annual basis beginning on the first anniversary of the activation date.
There are no cross border transaction fees for using Scotiabank Prepaid Reloadable cards for purchases outside of Canada. Similar to foreign credit and debit transactions, purchases made in a foreign currency will be deducted from your card in the amount converted to Canadian dollars based on an exchange rate determined by Visa Inc. on our behalf, on the date that the transaction is settled with Visa Inc. The exchange rate includes an additional 2.5% of the converted amount.
After 36 consecutive months of inactivity on a card, a $3.50 fee will be charged to the card each month until the balance is reduced to $0.00. The inactivity fee will stop being charged when there is activity on your card.