Reduce your chances of being scammed via email
Suspect suspicious activity?Report it to us
Some emails look authentic, featuring corporate logos and layouts similar to the ones used by institutions for legitimate communication. Because these emails can look so official, unsuspecting recipients may reply to them, resulting in financial losses, identity theft and other fraudulent activity.
Obvious visual hints
Threatening tone of message
In general, phishing emails use language that creates a sense of urgency in order to get you to react without thinking. You should never respond to or action any email that:
Always remember that Scotiabank will never send you unsolicited emails asking for confidential information, such as your password, PIN, Access Code, credit card and account numbers. We will never ask you to validate or restore your account access through email or pop-up windows.
If you are suspicious, never respond to emails, open attachments, or click on links from institutions (even reputable) or unknown senders asking for personal or financial information. Scotiabank will not send an email that asks you to provide, confirm, or verify personal, login or account information.
If you do have a relationship with the company mentioned in the email, call the company using the phone number from a reputable source like your statement or the phonebook.
If you have received a fraudulent email, please forward it to email@example.com. Please do not remove the original subject line, or change the email in any way when you forward it to us. If you have entered personal information after clicking on a link or suspect fraudulent behaviour, please call us immediately at 1-800-4-SCOTIA (1-800-472-6842).