However you prefer to bank, you’re always protected
Suspect suspicious activity?Report it to us
No matter how you choose to access your account, you’re protected. We ensure that security features and practices are monitored regularly for all of our ABMs and our Telephone Banking process.
Get to know them before they get to know you! These unusual suspects have only one mission – to find a way to scam innocent people.
But if you get to know them now, you can put a stop to their plans in the future.
The Identity Thief wants your personal information for fraudulent purposes, like opening credit cards, bank accounts and passports in your name.
Almost anything is game for them, including your date of birth, SIN, address and signature.
The Phishing Pro will use fake emails and websites to trick you into sharing personal information to commit a variety of crimes including identity theft.
Information they're looking for includes usernames, passwords, your SIN, date of birth and more.
The Browser Exploiter will hack into your computer through your web browser to commit crimes or even take over your online banking session. Plus, he'll use your computer to spread malicious files to others. He's looking for things like your full name, date of birth, SIN, usernames and passwords.
The Card Skimmer will duplicate or steal your debit or credit card and make purchases and/or steal your money. They're looking for the information on your magnetic strip, like your credit card number, expiry date and last three digits printed on the signature panel, your bank account numbers and signature.
The Internet Hacker will try to get into your computer through weaknesses so they can commit a variety of crimes, like clear out your accounts or spread computer viruses. Information they're looking for includes your name, date of birth, SIN, username, passwords, and more.
All our banking channels adhere to strict security guidelines to protect your accounts and personal information.
You can feel at ease knowing Scotiabank ABMs use strong security measures incorporated into the design of both the ABM hardware and software to protect your personal information and financial transactions. What’s more, all branches check their ABMs daily and report any signs of tampering.
To ensure your security, Telephone Banking requires that you enter your ScotiaCard number and confidential password every time you call.
Keep your password confidential so that you alone can access your account by phone. If you forget your password, a Customer Service Representative will help you select a new one.
When you speak to our Customer Service Representative about your financial affairs, we will ask you questions that verify your identity first.