We take many steps to ensure your online banking security
Suspect suspicious activity?Report it to us
At Scotiabank, we're committed to keeping your accounts and financial information safe and secure, from the moment you sign on to Scotia OnLine to the time you sign out.
As part of this commitment, we have instituted a number of security measures to help ensure the integrity of your transactions and your account information.
Get to know them before they get to know you! These unusual suspects have only one mission – to find a way to scam innocent people.
But if you get to know them now, you can put a stop to their plans in the future.
The Identity Thief wants your personal information for fraudulent purposes, like opening credit cards, bank accounts and passports in your name.
Almost anything is game for them, including your date of birth, SIN, address and signature.
The Phishing Pro will use fake emails and websites to trick you into sharing personal information to commit a variety of crimes including identity theft.
Information they're looking for includes usernames, passwords, your SIN, date of birth and more.
The Browser Exploiter will hack into your computer through your web browser to commit crimes or even take over your online banking session. Plus, he'll use your computer to spread malicious files to others. He's looking for things like your full name, date of birth, SIN, usernames and passwords.
The Card Skimmer will duplicate or steal your debit or credit card and make purchases and/or steal your money. They're looking for the information on your magnetic strip, like your credit card number, expiry date and last three digits printed on the signature panel, your bank account numbers and signature.
The Internet Hacker will try to get into your computer through weaknesses so they can commit a variety of crimes, like clear out your accounts or spread computer viruses. Information they're looking for includes your name, date of birth, SIN, username, passwords, and more.
We will fully reimburse you in the unlikely event that you suffer direct financial losses due to unauthorized activity1 in your accounts through Scotia OnLine Financial Services2 provided you have met your security responsibilities.
Industry standard encryption ensures that your information passes between your personal computer and the Bank's computers securely, preventing others from being able to read or tamper with your account activity.
Our firewalls and monitoring systems prevent unauthorized access to our internal systems and maintain the safety of your information.
Securely save your ScotiaCard number on your computer so you don’t need to enter this information each time you sign-on. Your card number is stored in encrypted and masked formats so that nobody else can read it. (Not recommended if you are using a public access computer or share a computer with other people.)
If you're away from Scotia OnLine for more than 10 minutes an interruption to the Scotia OnLine session occurs. (A time-out extension option is available for Scotia OnLine Brokerage customers.) You then need to sign back into Scotia OnLine with your password.
As an extra level of security protection we display the date and time of your last online visit whenever you login to Scotia OnLine.
Protect your account numbers from “shoulder surfers” when you’re banking. Masking partially replaces the numbers in your account number with asterisks, so when you look at it on your screen and on print outs you can't see the full number.
You can add an extra layer of security to your online brokerage session. Simply set up a secondary password to complete any brokerage transactions.
All Scotia OnLine customers have access to McAfee AntiVirus software for free3 for the first 12 months.