Employee Health, Safety and Wellness

Health and Safety

Scotiabank believes in the importance of health and safety for employees and customers in all our locations.

In Canada, the Bank’s Occupational Health and Safety Program is reviewed and updated annually to meet the unique needs of the financial services sector. Two new intranet portals created in 2012 have proven to be important communication tools in providing timely health and safety information directly to OHS Workplace Committee members and OHS representatives. Globally, Scotiabank’s local human resource partners monitor workplace health and safety and report through the Bank’s compliance framework.

During the week of April 29, 2013, Scotiabank offices around the world again participated in various events to recognize World Day for Safety and Health at Work. The theme for this year’s celebration was “Prevention of Slips, Trips and Falls,” and employees were encouraged to submit their suggestions for preventing such mishaps in their workplace.

More than 120 teams entered the contest, and the winning entries came from Mandeville, Jamaica and Red Deer, Alberta, Canada. In Mandeville, OHS team members interviewed their fellow Scotiabankers to gather more information on areas of concern and to generate prevention ideas.  In Red Deer, a Scotiabank team identified potential risks by using the acronym STOP:

S – Spot hazard
T – Tell others
O – Organize removal of hazard
P – Prevent an incident

Each winning team received a CAD$500 VISA gift certificate.


Scotiabank’s strategic approach to health and well-being supports, encourages and promotes sustainable health and lifestyle changes of employees and their families. By incorporating wellness into policies and programs, it becomes an integral part of the Scotiabank culture, leading to happier, healthier, and more productive and engaged employees, both at work and at home.

In 2013, the Bank enhanced Scotiabank Vitality, a health and wellness website for employees in Canada and their family members. The site provides a rich database of information, tips and tools in the areas of home, health, work and wealth. On April 1, 2013, all Canadian employees gained direct access to the site through the employee portal, HR Passport. In addition, all Canadian retirees now have access to Scotiabank Vitality, with direct links to additional sites that provide information on benefits, pension, employee savings and the employee share ownership plan.

In the fall of 2013, Scotiabank launched a Mental Health Risk Assessment (MHRA) and challenge, available to all Canadian employees through Scotiabank Vitality. The MHRA provides a mental health risk profile for employees, along with appropriate programs and resources available (as needed).

The following continue to be part of Scotiabank’s wellness programs and are available to employees and their families:

  • Employee Assistance Program (EAP) for employees and their eligible dependents in Canada and several international locations. EAP provides confidential, professional counselling and specialized services, such as support to quit smoking, work-life solutions, nutritional counselling and mental health management.
  • Health Assistance Program (HAP), a telephone service in Canada offering practical, personalized support for non-urgent physical health issues and health-related lifestyle choices.
  • Best Doctors, a service that connects ill Scotiabank employees (and their eligible dependents) and their treating physicians with specialists to confirm the right diagnosis and treatment options, without employees having to leave home.
  • Workperks, Scotiabank’s employee discount program, which provides employees and their families, as well as retirees, with a variety of savings opportunities, including items and services related to health and well-being.

Scotiabank workplace accidents - Chart

"The health and safety of our employees is a priority everywhere we do business. It is a shared responsibility between the employer and the employee and, by working together, we create a safe and healthy work environment.”"

- Jacqueline Bukaluk, Vice-President, Global Employment Strategies