Corporate Social Responsibility

Committed to doing business in a socially responsible way

CSR at Scotiabank

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As Canada's international bank, Scotiabank has a unique opportunity to make a positive economic, social and environmental impact in countries in which it operates. The focus of our corporate social responsibility (CSR) strategy has evolved from donating to community causes to being a strategic imperative that helps drive value for the Bank, our shareholders and society at large.

Scotiabank's CSR strategy includes five priority areas: Corporate Governance, Customers, Employees, Environment and Community Investment. The work that we do in each of these categories is based on the Bank's business strategy as well as the expectations from our key stakeholders.

Learn how we engage with our
stakeholders around CSR issues
Learn more about Scotiabank’s materiality results and top five priority topics
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2014 CSR Report

2015 CSR Report and 2016 Public Accountability Statement

Scotiabank's CSR Report articulates the Bank's performance and achievements related to environmental, social and governance priorities, and outlines how the Bank engages with its stakeholders.

2014 CSR Report
  • 2015 CSR Report - English | PDF: 16mb
  • 2015 CSR Report - Spanish | PDF: 13mb
  • 2015 Public Accountability Statement - English | PDF: 480kb
  • 2016 Public Accountability Statement - English | PDF: 480kb

Scotiabank has been using the Global Reporting Initiative (GRI) framework for CSR reporting since 2005. GRI is a non-profit organization that provides a comprehensive sustainability reporting framework, which sets out the principles and indicators by which organizations measure and report their economic, environmental and social performance.

With the rapidly changing nature of reporting, Scotiabank's 2015 CSR Report has allowed the Bank to develop a dynamic and interactive approach to how information is presented. Information that is directly related to a GRI indicator is identified with interactive links to demonstrate how sustainability is integrated into the Bank's business strategy.

In Canada, Scotiabank is required by law (the Bank Act) to produce an annual Public Accountability Statement (PAS) for customers and other interested stakeholders, to describe the Bank's contribution to the economy, the environment and society.

As a signatory to the UN Global Compact (UNGC), Scotiabank's CSR Report also meets the UNGC's Communication on Progress reporting requirement.

President and CEO message

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Open Quote We are committed to having a positive impact – in the countries, societies and communities in which we live and work Close Quote

Dear Stakeholders,

I am pleased to introduce Scotiabank’s 2015 Corporate Social Responsibility Report. CSR is central to who we are, how we operate and how we’re building an even better bank. This report provides a summary of strategic CSR priorities and our progress, and further highlights our commitment to operating in a sustainable and socially responsible manner.

Scotiabank is Canada’s international bank, serving customers in North America, Latin America, the Caribbean and Central America, and parts of Asia. Everywhere we operate, our 90,000 employees are committed to strengthening the economic and social fabric of communities.

Scotiabankers have always recognized that customers are the foundation for everything we do. In fact, our international operations began when we followed our customers to foreign markets more than 125 years ago. At the centre of Scotiabank’s focus on customers is our fundamental belief that every customer has the right to become better off.

We realized long ago that Scotiabank could best serve customers, and help them become better off, by also supporting their communities. Our many philanthropic programs are driven by this underlying objective, as were the 575,000 volunteer hours completed by Scotiabankers this year. We are enormously proud of the positive difference Scotiabankers make each and every day in the lives of customers and in our communities.

Scotiabankers are proud of the reputation we’ve earned for ethical business conduct and acting with integrity. They also know that continuing to meet the high standards expected by our customers requires exemplary conduct at all times. As we embark on Scotiabank’s 185th year, the values of respect, integrity and accountability will continue to guide the actions of every Scotiabanker.

To that end, Scotiabank reaffirms its support of the Ten Principles of the United Nations Global Compact in the areas of human rights, labour, environment and anti-corruption. Through this annual CSR Report, we share our Communication on Progress, in which we describe our actions to integrate the Global Compact and its principles into our business strategy, culture and daily operations.

On behalf of all Scotiabankers, I would like to thank our 23 million customers for their business and their trust. We recognize that it is a privilege to serve our customers and communities, and we will work hard to earn that privilege every day.

ceo signature
Brian J. Porter

History of Scotiabank's

Corporate Responsibility

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Corporate social responsibility has always been at the heart of how we do business at Scotiabank. Since 1832, we have taken pride in creating value for our shareholders, fulfilling our customers' unique financial needs, providing employees with rewarding careers, and supporting the well-being of our communities.
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