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Locations
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Addresses, maps, directions and hours for a location near you.
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Contact Us
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Ways to Bank
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Easily access your money.
Ways to Bank
- ScotiaCard VISA Debit
- Internet Banking
- Mobile Banking
- Telephone Banking
- Automated Teller Machines (ATM)
Scotiabank is committed to providing customers with a secure and protected banking and brokerage environment.
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Inside Scotiabank
Inside Scotiabank
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- Scotiabank in Bahamas
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Caribbean and Central America - Canada's Most
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Contact Us
We’re here to help. If you have any questions or concerns about our products or services, feel free to contact our Customer Service team at the numbers listed below.
For banking enquiries:
Scotiabank (Bahamas) Limited
Contact Centre
Phone: 242-356-1697/8/9
Toll free from USA and Canada: 1-866-767-2010
For Internet Banking enquiries:
Phone: 242-356-1697/8/9
Toll free from The Family Islands: 1-242-300-6600
Toll free from USA: 1-800-472-4648
For credit card enquiries:
Phone: 242-356-1560/2
MasterCard toll-free: 1-800-307-7309
For lost or stolen cards, please call collect: 1-416-288-4650
Customer Care
Scotiabank is committed to providing you with the best possible customer care. That means ensuring that your personal information remains confidential and secure, adhering to appropriate sales practices within the banking industry, and resolving customer complaints as quickly as possible.
How to Resolve a Complaint
We will always do our best to resolve your issue directly and immediately. If a Scotiabank representative at your local branch is unable to resolve your issue, ask to speak directly to the branch manager, who will further assist you.
If your local branch manager cannot resolve your issue, please contact our Customer Care team directly:
For Retail Banking
Paula Harts and Kevin Farrell
Directors of Retail Banking
Email: Paula.Harts@Scotiabank.com
Email: Kevin.Farrell@Scotiabank.com
For Commercial Banking
Mr. Jim Wilson
Vice President of Corporate and Commercial Banking
Telephone: 242-356-1400
Email: jim.wilson@scotiabank.com
For Wealth Management and Private Banking
Mr. Samuel Haven
Telephone: 242-502-5700
Email: samuel.haven@scotiabank.com
Your Final Step
Please refer your concern to the Managing Director:
Kevin Teslyk
Managing Director
Scotiabank (Bahamas) Limited
P.O. Box N-7518
Nassau, The Bahamas
Telephone: 242-356-1415
Email: kevin.teslyk@scotiabank.com
For Small Business Banking Unit:
Phone: 242-356-1643
For Centralised Retail Collections Unit (CRCU):
Phone: 242-326-1771
Scotiabank Bahamas Ltd.
Scotiabank Building
Rawson Square
P.O. Box N-7518
Nassau, Bahamas
Phone: 242-356-1400
Fax: 242-326-3149
SWIFT: NOSCBSNS
