Contact Us

We're here to help. If you have any questions or concerns about our products or services, feel free to contact our Customer Service team at the numbers listed below.


For banking enquiries:

Scotiabank (Bahamas) Limited
Contact Centre
Phone: 242-356-1697
Toll free from USA and Canada: 1-866-767-2010


For Internet Banking enquiries:

Phone: 242-356-1697
Toll free from The Family Islands: 1-242-300-6600
Toll free from USA: 1-800-472-4648
Serving you 24 hours a day, 7 days a week


For credit card enquiries:

Phone: 242-356-1560/2
MasterCard toll-free: 1-800-307-7309

For lost or stolen cards, please call collect: 1-416-288-4650

For Social Media support:

Tweet to @ScotiabankBS
Message our Facebook Page


How to Resolve a Complaint

We want to help you resolve any issues as quickly as possible. Click here for information on how to resolve a complaint.